Terms of Service

  • $100 Minimum purchase for shipping orders. 
  • Flat rate shipping is $50 for all USA states.
  • We ship via Fedex Priority Overnight, to ensure the safety of the animals and to comply with the laws regarding live animal shipments.
  • Live arrival guarantee ( LAG) on temperatures between 50°F and 90°F only.
  • In case of a dead on arrival animal ( DOA ), notify us within 3 hours of package delivery and provide pictures or videos of said animal.
  • In case of DOA, you have the choice of either getting a replacement animal, or refund.  
  • Shipping cost is not included on refund and shipping cost for DOA replacement is covered by the customer.
  • We are not responsible for any delayed or lost packages that may result in DOA caused by the shipping company ( Fedex ).
  • Continental USA shipping only. 
  • Free local pickup in San Jose, CA.
  • For meeting arrangements regarding local orders ( within 80 miles range ), or for reptile show pickups, please inquire through social media, or “contact us” for further information and pricing. 

Legal Disclaimers

Please read the following disclaimer carefully before purchasing a tarantula or any arthropod from us. By purchasing, you acknowledge and agree to the terms outlined below.

  1. Expertise and Professional Consultation: We are not medical professionals or entomologists. We provide information based on general knowledge and experience. It is crucial to consult a qualified professional or seek expert advice before handling or owning a tarantula, or any other venomous animals.
  2. Acknowledgment of Risks: Tarantulas, Scorpions and some snakes are venomous creatures, and their bites can cause varying degrees of harm or allergic reactions in individuals. Although tarantula bites are generally not life-threatening, adverse effects can include pain, swelling, itching, or secondary infections. By purchasing a tarantula or other venomous animal, you understand and accept the inherent risks of handling and owning such creatures. Keep small items such as magnets found in our cages away from children and pets to prevent harm if ingested.
  3. Individual Reactions: Different individuals may have different reactions to venomous animal bites due to variations in their overall health, pre-existing medical conditions, allergic tendencies, or any number of unpredictable circumstances. We are not responsible or liable for any individual reactions or the severity of symptoms experienced.
  4. Responsible Ownership: Owning an arthropod requires responsible and informed ownership practices. Educating yourself about proper care, handling, and potential risks associated with their potentially venomous nature is essential. We strongly recommend researching and understanding the specific needs and requirements of any reptile, or arthropod you are considering for purchase.
  5. Disclaimer of Liability: We hereby disclaim any liability for any harm, injury, or damage caused by the bite or actions of any animal purchased from us. This includes but is not limited to physical injuries, allergic reactions, medical expenses, loss of property, or any other consequential damages. You assume all liability and responsibility once the arthropod is in your possession.
  6. Indemnification: By purchasing an arthropod from us, you agree to indemnify and hold us harmless from any claims, demands, losses, liabilities, and expenses (including legal fees) arising out of or related to the arthropod, its bite or sting, or your ownership or interaction with the arthropod.
  7. Legal Compliance: It is your responsibility to comply with all local, regional, and national laws and regulations regarding the ownership, importation, handling, and transportation of arthropods. We assume no liability for any violation of these laws.

Please understand that this disclaimer is designed to inform you of the risks associated with owning an arthropod and to ensure your responsible ownership. It is crucial to exercise caution, seek professional guidance, and take appropriate safety measures when dealing with venomous creatures.